This is due to the internal process we must maintain to properly track your order through the system. Once an order number is assigned you may use it for all future references to that purchase.

We are human and will make an error from time to time, no matter how vigilant we are.  If you are not satisfied with a product, please call us within 48 hours of receipt of your parcel and we will rectify the problem immediately.

The difference is only in the blend of spices used.  We import  spices from SA and add our own unique ingredients.  Trekkers  biltong (now Farmstyle) has a full, beefy flavour and darker colour whereas Original has a more predominant roast coriander and mild black pepper taste.  Both are truly delicious, traditional biltongs made according to tried and trusted recipes and methods.

Snap Sticks are really very thin, twig-shaped pieces of biltong.  As they are thin, they absorb more of the spices and get a more concentrated flavour.  Snap Sticks are also very dry and contain very little visible fat, so are great to snack on if you are on diet (or if you want to build up a thrist for that icy cold beer!).   This product is also known as Chilli bites -  we make them in Original and Chili. They are very addictive.

Yes, of course.  We aim to satisfy your craving and if you crave your Biltong dry and fatty, that is how we will try to supply it.  People's descriptions vary and it depends on the batch we have on hand when your order comes in, but we will do the best we can.  Just type your preference in when ordering.

Certainly.  We will make a special batch of Biltong, Snap Sticks or Droewors according to your specifications, provided you order at least 2Kgs.

Yes, we stock a range of popular South African brand name foods and these can be selected and included with your order or ordered separately.  All orders including glass containers will be packed with great care and will only be sent by courier. 

We have complied with all the latest rulings of the European Union concerning the manufacture of meat products.  This means that our premises are regularly inspected by the Department of Environmental Health and Safety and also the Trading Standards departments for our area.  We are situated on Canvey Island, Essex which is part of the Castle Point Borough Council hence the initials CP followed by the number issued to us on approval by the council.  This mark of approval is your guarantee that the product you buy is monitored according to our HACCP and is the best quality possible.